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Accessibility

Draft

Draft document — under review. Final commitments may differ.

Effective · 2026-04-22

Pickleball 101 Montréal is committed to offering a facility and website accessible to everyone, whatever their physical, sensory, or cognitive abilities.

1 · Physical facility

  • Step-free main entrance.
  • Universal washrooms accessible by wheelchair.
  • Courts accessible via clear paths.
  • Seating available in waiting zones and Le Kitchen.
  • Adapted parking spaces immediately nearby.

2 · Website

Our target is WCAG 2.1 Level AA conformance: alt text on images, keyboard navigation, sufficient contrast, visible focus, semantic structure. We test regularly and fix gaps as they're identified.

3 · Adaptive equipment

Paddles and balls available to borrow. We support adaptive pickleball (wheelchair) — contact us ahead of your visit so we can prepare for your needs.

4 · Staff assistance

Staff are trained to welcome and assist people with specific needs. Call us ahead of your visit if you'd like personalized support.

5 · Feedback and requests

If you encounter an accessibility barrier (on-site or online), email info@pickleball101montreal.ca with "Accessibility" in the subject. We respond within a maximum of ten (10) business days.

6 · Continuous improvement

Accessibility is an ongoing process. We review our facility, website, and practices annually, and integrate player feedback into improvements.